Chakra Spa reviews

Dear Team

I would just like to say how impressed we were yesterday 12.6.18 with the refurbishments. I came last year and it was ridiculously hot in the changing area in fact we couldn’t get ready as we were sweating so much but yesterday’s experience changing was much more pleasant. Although I would have liked a plug socket to be able to straighten my hair. The option of more beds around the pool was very welcome and it is much cleaner.

Dawn and Leah were our therapists and they were both excellent!! Lovely treatments and perfect relaxation given during this time.

Thank you to the Spa Team and had the restaurants service been as exceptional we would have had a perfect day.


Helen Eustace, June 2018

I had a very special day with my mum. We were made to feel welcome and relaxed. Staff were very friendly.


I was really pleased with the overall experience. The staff were friendly and facilities were good. I was particularly happy with the afternoon tea as it was very tasty and more than needed/expected. They also catered for my allergies with no fuss or hassle. All in all it was a lovely relaxing day which is just what I wanted. I will definitely be going back.


Hello, I just wanted to drop a note with feedback as I forgot to fill in a comments form on my way out today!

It was my second visit to the spa this morning for a half day spa day and I was so impressed, even more so than before!

The welcome and help from the girl at reception (I arrived at the spa just after 9am) was fantastic, she was so warm and friendly and didn't mind helping me out at all when I was interested in purchasing some Elemis products. Great representative for the hotel and spa and definitely made me feel so welcome.

I also wanted to say a big thank you to Pearl who did my full body massage (12noon) - she was amazing! I've had a lot of massages at different places but she was by far the best therapist I've ever had. Right from the start, she wanted to know which areas were causing me concern/which areas I wanted her to concentrate on and she really focused on those parts of my body, talking me through what she was going to do before she begun. Her massage technique was incredible and I really felt the benefit of her hard work as soon as she had finished. Fantastic therapist - I will definitely be back again!

Thank you for another wonderful experience.

Half Day Spa Day, September

Lovely hotel, great location, delicious cream tea, friendly staff & had the best massage ever! Will definitely be returning for another spa day!


My friend and I had a lovely relaxing day. Along with fantastic treatments and a superb afternoon tea at a reasonable price.


Just wanted to say thank you for helping organise my sister's hen do at the Felbridge Hotel and Spa. We all had an amazing time, the hotel was very accomodating and really looked after us. Moreover, all the treatments were fantastic!!

Spa Day, July

Really enjoyed my time. The treatments were flawless, the facilities were lovely and the lunch was amazing.Definitely will return again.


Went for a relaxing day with my son after his exams and it was a perfect day topped off with a lovely afternoon tea. We made full use of the facilities and the massage was wonderful. The staff were friendly and welcoming. The Golden Glow package we had was good value and we felt very relaxed at the end of the day. A fine first experience of a spa day for my son! Thank you.


My wife was very happy at this spa, all perfect. I would recommended this spa, I like this place. Very good and very nice.


Had a relaxing day and staff were very welcoming. Tea and cakes at the end was very nice although we were rather tucked away in a corner


I found the spa a calm and relaxing break from the hustle and bustle of everyday life. Staff were helpful, caring and attentive to my needs. Will certainly be looking to book again.


We Look Forward To Your Stay

Contact Us

Crowne Plaza Felbridge - Gatwick, London Rd, East Grinstead, RH19 2BH, United Kingdom
Hotel Direct
01342 337700
24 Hour Reservations
01342 337700